FCS || Your Healthcare Compliance Partner

I hope this email finds you well. I wanted to take a moment to express my sincere appreciation for Cassandra's hard work and dedication in calibrating the TempTrak systems at our hospitals.

Her meticulous attention to detail and commitment to ensuring everything is thoroughly and accurately calibrated have not gone unnoticed. Her efforts have significantly contributed to maintaining the high standards of our hospital operations, ensuring that our equipment is reliable and our patients are safe.

I would like to thank her for the exceptional work and for going above and beyond in her role. Her dedication and professionalism are truly commendable, and your group is fortunate to have her as part of your team.

Keep up the fantastic work!

I heard back from our internal customers and they complimented how efficient this certification was and how great the customer service was.

Travis, 

Kyler,

Good morning! Thank you again for your great, efficient work during this visit. We appreciate our partnership with FCS and look forward to continuing to grow. Likewise, it was a pleasure to work with you and we hope to see you again.

Have a great week!

Olivia,

Thank you for the professional service. It was a pleasure working with you.

Thank you all for helping to coordinate the recalibration project and I would like to especially thank Rue for the great job she did. Rue was prompt, efficient and was flexible with the scope of the project since we had renamed and relocated many sensors. It was a pleasure working with her and I hope she'll be assigned to JSUMC when we're ready for the next project.

Thank you, Val, for all your hard work, your patience in waiting for staff to guide you or trying to find missing sensors! I am so very grateful for your expertise and would consider it a privilege if we are able to get you next year!

Thank you, Val, for all your hard work, your patience in waiting for staff to guide you or trying to find missing sensors! I am so very grateful for your expertise and would consider it a privilege if we are able to get you next year!

It was an absolute pleasure working with Mark and Lynnae. Marks professionalism is much appreciated and familiarity with the facility is extremely helpful. Thanks again for making the calibration process a success!

Tim, Thank you to your team for the quick turn around and getting these sensors installed so fast. Ms. Miller did a fantasy job, she was very thorough, making sure each sensor was setup properly and going to the proper notification groups. She was very knowledge and was able to answer all questions that the staff had. Thank you for your professionalism and we look forward to working with your staff in the future.

Just wanted to let you guys know that Xeno came out today this morning. Everything calibrated. He was efficient and courteous. He obviously knows his stuff. Would love to have him come out again if needed. Thanks again for fitting me in on such short notice.

Hello Cassandra,
We really appreciate your professionalism and product knowledge. We are currently looking into some of the system expansion ideas' and hope to implement them in the near future. Please let your team know how thankful we are for completing something of this scope that had absolutely zero patient of service impact.
Thank You

Hi FCS Team, Last week we had a challenging install and I wanted to pass along what a great job Olivia did to complete the install on time. The customer had many IT issues that prevented communication (21 base stations) and Olivia worked thru each issue and resolved. She wrapped up the week with 100% communication.

Thank you so much to the FCS team for working through this large batch of calibrations so efficiently. We are in much better standing now for next week’s onsite inspection!

Hi Olivia,
This isn’t the first time we have had customers comment about you work. But the Emory Research area is a very complex environment and for them to point out your work and the experience they have with you goes a long ways.

Thank you everyone for your support and planning this project. Mark, I am grateful for your kind words and your devotion to the work that you do. My clients always look forward to seeing you. I am glad you were able to make it here safely. I am wishing you safe travels on your way today.  I appreciate each of you. Have a wonderful weekend.